With Google Pay, you can rest assured that your money is safe and secure. Google Pay is protected with a high-end security system that prevents hacking and detects any kind of fraud instantly.
You can also safeguard your Google Pay account with a screen lock that can be either numeric (such as a passcode) or biometric (such as your fingerprint).
You can get assistance for any security concerns by calling the toll-free number which is 1800-419-0157 and is available round the clock.
You can also get assistance by visiting the section called ‘Help and Feedback’ on the Google Pay mobile application where a support specialist will help you with any concerns you may have.
Official Customer Care & Support Information
| Registered Address | 5th floor, DLF Centre, Block 124, Narindra Place, Sansad Marg, New Delhi – 110001 |
| Toll Free Number | 1800-419-0157 |
| Customer Care Number | 855-492-5538 |
| Contact Google Pay India | https://support.google.com/pay/india/answer/7562363 |
| Working Hours | Monday to Friday: 9:30 am to 6:30 pm |
| Support URL | http://support.google.com/googlepay/gethelp |
| Website | https://pay.google.com/ |
| Download App | https://play.google.com/store/apps/details?id=com.google.android.apps.nbu.paisa.user |
What is Google Pay?
Google Pay is built on the Unified Payments Interface (UPI) platform. With an UPI enabled wallet, you can transfer money to the recipient without requiring their bank account details. You can use Google Pay to pay and receive money instantly using your existing bank accounts.
You can use Google Pay to:
- Transfer money.
- Pay your utility bills like the phone, electricity, and so on.
- Pay for businesses like DTH, food delivery, and so on.
- Recharge your prepaid mobile phone.
How to Set Up Google Pay?
- Download the Google Pay app which is available for Android and iOS.
- Provide your mobile number.
- Sign in using your Google account.
- Set up a 4-digit Google PIN to secure the app.
- You will also need to set up your existing screen lock as your security PIN.
How to add Bank Account to Google Pay?
- You need to make sure your bank works with UPI.
- Enter your UPI ID.
- If you don’t have a UPI ID, you can enter the debit card information.
- Open the Google Pay app. Tap your photo on the left and tap on ‘Payment Methods’.
- Tap on the ‘Add Bank Account’ tab.
- Select your bank from the available list.
How to Send and Receive Money Using Google Pay?
Once you have set up your Google Pay app, you can use it to send money to friends and family in the country using your phone. The person you are sending the money needs to have the Google Pay app as well.
- Open the Google Pay app.
- Swipe up from the bottom of the screen and tap on ‘New’.
- You can select the person to whom you want to send money from your contacts.
- If you don’t have the person’s number, you can search for them via UPI ID, name, phone number, and account number.
- Select the contact and tap on the ‘Pay’ button.
- Enter the amount and the reason for the payment.
- Tap ‘Proceed’.
- Enter your UPI PIN.
- You will get a notification after the amount has been sent.
- You will also receive SMS from your bank with the debited amount.
Google Pay Services
Google Pay uses near-field communication (NFC) to transmit card information facilitating funds transfer to the retailer. It replaces the credit or debit card chip and PIN or magnetic stripe transaction at point-of-sale terminals by allowing the user to upload these in Google Wallet. It is similar to contactless payments already used in many countries, with the addition of two-factor authentication. The service lets Android devices wirelessly communicate with point of sale systems using a near field communication (NFC) antenna and host-based card emulation (HCE).
When the user makes a payment to a merchant, Google Pay does not send the actual payment card number. Instead, it generates a virtual account number representing the user’s account information.
Google Pay requires that a screen lock be set on the phone or watch. It has no card limit.
Users can add payment cards to the service by taking a photo of the card, or by entering the card information manually. To pay at points of sale, users hold their authenticated device to the point of sale system. The service has smart-authentication, allowing the system to detect when the device is considered secure (for instance if unlocked in the last five minutes) and challenge if necessary for unlock information.
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