Official Customer Care & Support Information
| Registered Address | Tata Play Ltd., Unit 301 to 305, 3rd Floor, Windsor Off, C.S.T. Road, Kalina, Santacruz (East), Mumbai 400098. |
| Customer Care Number | 1800 208 6633 |
| For New Connection | 7411774117 |
| Upgrade Existing Plan | 9293192931 |
| Emergency Top-up | 08061999999 |
| Email ID | [email protected] |
| General Queries | [email protected] |
| Website | https://www.tataplay.com/ |
| Download Application | https://play.google.com/store/apps/details?id=com.ryzmedia.tatasky |
IVRS Menu: 1800 208 6633
Select you preferred language,
- Press 1- If you already have a tata play connection.
- Press 1-Enter your 10 digit subscriber id
- Press 2-Enter your 10 digit register mobile no.
- Press 3- If you do not know your subscriber id
- Press 2- To buy tata play connection
SMS Service
- SMS WhatsApp to 56633 from the Registered Mobile Number of the Subscriber.
Emergency Top up Service
To avail the service, you can use any of the following options
- Give a missed call from your registered mobile number to 080-61999999.
- Send an SMS from your registered mobile number TOPUP to 56633.
- Send a WhatsApp message Top UP to 1800.
- For more information, pls read.
Tata Play Nodal Offices
Email for all nodal officers are same [email protected], Monday to Friday, 9 am – 6 pm .
| Sr No. | State / U.T. | Contact No. | Address |
|---|---|---|---|
| North Zone | |||
| 1 | Delhi | 0172-6000177 | Regional Office North Tata Communication Complex Mandi Rd, Chattarpur New Delhi- 110074 |
| 2 | Chandigarh – Jammu & Kashmir – Punjab – Ladakh | 01726000177 | TDI Tower , Unit No. 31-32-33 , 4th Floor , Sector 118, SAS Nagar , Mohali Punjab – 140301 |
| 3 | Haryana | 0172 6000177 | TDI Tower , Unit No. 31-32-33 , 4th Floor , Sector 118, SAS Nagar , Mohali Punjab – 140301 |
| 4 | Himanchal Pradesh | 0522-6000177 | TDI Tower , Unit No. 31-32-33 , 4th Floor , Sector 118, SAS Nagar , Mohali Punjab – 140301 |
| 5 | Rajasthan | 0141-6000177 | 2nd Floor, Unit -1, Mahima Triniti, Plot No. 5, Swage Farm, New Sanganer Road, Jaipur – 302019 |
| 6 | Uttar Pradesh (East) | 0522-6000177 | Incuspaze, 11th Floor, Rohtas Summit, Vibhuti Khand, Gomti, Nagar, Lucknow – 226010 |
| 7 | Uttar Pradesh (West) – Uttarakhand | 0135-6000177 | The Corenthum, 3rd Floor, Tower B, A-41, Sector 62, Noida – 201301 |
| South Zone | |||
| 8 | Andhra Pradesh | 040-60001771 | AWFIS, 3rd Floor, No. 6-3-1112, Oyster Complex, Green lands Road, Somajiguda, Begumpet, Hyderabad -500016 |
| 9 | Telangana | 040-60001771 | AWFIS, 3rd Floor, No. 6-3-1112, Oyster Complex, Green lands Road, Somajiguda, Begumpet, Hyderabad -500016 |
| 10 | Karnataka | 080-60001771 | Kirloskar Business Park, Block C, 1st Floor, Bellary Road, Bangalore – 560024 |
| 11 | Tamil Nadu -Pondichery | 044-60001771 | First Floor, Symtec, F-5, 3rd phase, Ekkaduthangal, Chennai – 600032 |
| 12 | Kerala – Lakshadweep | 0484-6000177 | Noel Focus, 6th Floor, Sea Port Airport Road, Chittethukara, CSEZ PO, Kerala – 682037 |
| West Zone | |||
| 13 | Gujarat | 079-60001771 | West Gate, B-Block, 22nd Floor, SG Highway, Near YMCA Club, Ahmedabad – 380015 |
| 14 | Dadra & Nagra Haveli – Daman & Diu | 079-60001771 | A/6, 3rd Floor, Safal Profitaire, Corporate Road, Opp. Ramada Hotel, Nr. Prahalad Nagar Garden, Prahalad Nagar, Ahmedabad – 380015 |
| 15 | Maharashtra (Mumbai) | 020-60001771 | Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. road, Kalina, Santacruz (East), Mumbai – 400098 |
| 16 | Maharashtra (Thane) | 020-60001771 | Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. road, Kalina, Santacruz (East), Mumbai – 400098 |
| 17 | Maharashtra (Pune) | 020-60001771 | The Executive Centre Level 9, Tower 2, World Trade Centre, Kharadi, Pune – 411014 |
| 18 | Maharashtra (Nagpur) | 020-60001771 | 506, 5th Floor, Landmark, Wardha Road, Nagpur – 440010. |
| 19 | Goa | 0832-6000177 | The Executive Centre Level 9, Tower 2, World Trade Centre, Kharadi, Pune – 411014 |
| 20 | Madhya Pradesh | 0731-6000177 | Princess Business Skypark, Block No.22, 23 & 24, AB Road, PU-3, Scheme No. 54, Indore – 452001 |
| 21 | Chhatisgarh | 0522-6000177 | 506, 5th Floor, Landmark, Wardha Road, Nagpur – 440010. |
| East Zone | |||
| 22 | Arunachal Pradesh – Assam – Manipur – Meghalaya – Mizoram – Nagaland – Tripura | 033-60001771 | Unit no. 504 & 505, 5th Floor, Kamakhya Tower, Christian Basti, G.S Road, Guwahati – 781005 |
| 23 | Sikkim | 033-60001771 | AWFIS, Godrej Waterside, Plot No 5, Office No. 1207, Tower 2, 12th Floor, Block-DP, Sector-V, P.S. Electronic Complex, Salt Lake, Kolkata-700091 |
| 24 | Bihar | 0657 6000177 | 2nd Floor, 168, Uno Business Centre, Patliputra Colony, Patna – 800013. |
| 25 | Orissa | 0674-6000177 | O-Launchpad, Unit No. 619, 6th Floor, Esplanade one, Rasulgarh, Bhubaneshwar 751010. |
| 26 | West Bengal | 033-60001771 | AWFIS, Godrej Waterside, Plot No 5, Office No. 1207, Tower 2, 12th Floor, Block-DP, Sector-V, P.S. Electronic Complex, Salt Lake, Kolkata-700091 |
| 27 | Jharkhand | 0657 6000177 | 2nd Floor, 168, Uno Business Centre, Patliputra Colony, Patna – 800013. |
Refund Policy
To cancel his/her Subscriber Account Subscriber can place a request for Cancellation-
- Call the Helpline No. 1860 500 6633.
- Email at [email protected]
- Chat option by visiting website.
They will process the Refund amount within 20 Business Days of receipt of the Cancellation request.