SBI Life Insurance Company Limited is an Indian life insurance company which was started as a joint venture between State Bank of India (SBI) and French financial institution BNP Paribas Cardif. SBI has a 55.50% stake in the company and BNP Paribas Cardif owns a 0.22% stake. Other investors are Value Line Pte. Ltd. and MacRitchie Investments Pte. Ltd., holding a 1.95% stake each while the remaining 12% is free float stake with public investors.It has Assets under management(AuM) worth ₹314,686 crore (US$39 billion) and a Gross Written Premium(GWP) of ₹67,320 crore (US$8.4 billion) as of March 2023. SBI Life has an authorized capital of ₹20 billion (US$250 million) and a paid up capital of ₹10 billion (US$130 million).
In 2007, CRISIL Limited, a subsidiary of global rating agency Standard & Poor’s, gave the company a AAA/Stable/P1+ rating.
Official Customer Care & Support Information
| Office Address | M.V. Road & Western Express Highway Junction, Andheri (East), Mumbai – 400 069 |
| Registered Address | M.V. Road & Western Express Highway Junction, Andheri (East), Mumbai – 400 069 |
| Contact Number | 022-6191 0000 |
| Customer Care Number | 1800 267 9090 |
| Complaint Helpline | 9250001848 |
| Email ID | [email protected] |
| Whatsapp Number | 8750633334 |
| Website | https://www.sbilife.co.in/ |
| Download App | https://play.google.com/store/apps/details?id=com.sbilife.smartcare |
SBI Life Insurance History
The company got incorporated as a public limited company in Mumbai on 11 October 2000 and received Certificate of Commencement of Business from the RoC on 20 November 2000 and got registered with the IRDAI for carrying out business of life insurance on 29 March 2001. SBI Life is listed on BSE And NSE (Stock Exchanges in India) and is a leading Life Insurance company in India. SBI Life started as a joint venture with BNP Cardif S.A,which is the life and property & casualty insurance arm of BNP Paribas, one of the strongest banks in the world, in 2001. While in its initial stage its business was mainly from bancassurance channel, and gradually developed an agent network consisting of 108261 Insurance Advisors (IAs)and 825 offices across the country as on March 31, 2018 for selling its life insurance products and also collaborated with other distributions channels which include direct sales and sales through corporate agents brokers insurance marketing firms and other intermediaries. The company offers products in individual and group category which includes savings and protection plans addressing the insurance needs of diverse customer segments and has a comprehensive range of plans in life insurance and pension schemes.
During financial year 2004-05 the company’s assets under management (AUM) crossed Rs 1000 crore mark and in January 2005 it launched unit-linked product. In subsequent financial year of 2005-06 it became the first new generation private life insurance company registering profit and posted profit after tax of Rs 2.03 crore for that year. Its Gross Written Premium (GWP) crossed the milestone of Rs 5000 crores and AUM crossed the milestone of Rs 10000 crore and it also achieved cumulative breakeven wiping out all accumulated losses and also its share capital increased by Rs 500 crore to Rs 1000 crore during financial year 2007-08. Its GWP crossed the milestone of Rs 10000 crore during financial year 2009-10 and in 2010-11 SBI Life’s branch network crossed the milestone of 500 branches all over country and further during the financial year 2011-12 the company achieved the milestone of profit after tax (PAT) of Rs 500 crores as it reported PAT of Rs 556 crore for that year declaring a maiden dividend of 5%. The company’s AUM crossed the milestone of Rs 50000 crore and the total number of branches in the country crossed 750 during the financial year 2012-13.
The company’s GWP crossed the milestone of Rs 15000 crores during the financial year 2015-16 and in the subsequent financial year in 2016-17 SBI Life’s renewal premium collection crossed the milestone of Rs 10000 crore and during the year two companies, Value Line Pte Ltd and McRitchie Investments Pte Ltd. bought stake of 1.95% each in the company from SBI.
SBI Life Insurance Missed call Services
| Service | Contact No. |
|---|---|
| To Know Your Fund Value. | 022-62458501 |
| To Get Premium Paid Certificate | 022-62458504 |
| To Get In Touch With Our Representative For Offline Product Purchase | 022-62458508 |
| To Get Update On Policy Not Received | 022-62458502 |
| to get update on Renewal Premium Payment | 022-62458511 |
| To Receive The Premium Paid Certificate | Registered Mobile No. |
| To Register Whatsapp Services | 9029006575 |
| Purpose | Services | Keyword |
|---|---|---|
| Policy Status | Check the status of your policy | POLSTATUS<<space>> (Policy Number) |
| Policy Dispatch Details | Get Policy Dispatch details for a new policy purchased in the last six months | NEWPOL <<space>> (Policy Number) |
| Premium-related Information | Find the next premium amount due and premium due date | RENDET <<space>> (Policy Number) |
| Fund Value or Policy Value | Get the latest value of your policy | FV<<space>>(Policy Number) |
| Fund Switch Transaction Details | Get details of your last fund switch request | SWTR <<space>> (Policy Number) |
| Email ID | Register or update your Email ID by sending the following SMS from your registered mobile number: | MYEMAIL<<space>> (Policy Number)<<space>><<New Email id>> |
| PAN Number | Update your PAN number in your policy by sending the following SMS from your registered mobile number: | PAN<<space>> (Policy Number) <<space>><<PAN number>> |
Grievance Redressal Mechanism
Level 1 : Escalate to Regional Director
- Customer can send a post to nearest customer service desk.
- Customer can also contact nearest SBI Life Branch GRO details.
Level 2 : Escalate to Corporate Office
| Designation | Name | Contact No. | Address | |
|---|---|---|---|---|
| Level 1 | ||||
| SVP & Chief of Client Relationship. | Mr. Sanjay Kumar | 022-66456785 | [email protected] | SBI Life Insurance Company Limited Central Processing Centre 7th Level (D Wing) & 8th Level, Seawoods Grand Central, Tower 2, Plot No R-1, Sector – 40, Seawoods, Nerul Node, Navi Mumbai – 400706 |
| Level 2 | ||||
| Chief Operating Officer | Mr. Prem Vidyarthi | 022-66456100 | [email protected] | SBI Life Insurance Company Limited Central Processing Centre 7th Level (D Wing) & 8th Level, Seawoods Grand Central, Tower 2, Plot No R-1, Sector – 40, Seawoods, Nerul Node, Navi Mumbai – 400706 |
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