Rapido is an Indian bike taxi aggregator and logistics service provider based in Bangalore. Founded in 2015, the company operates in over 100 cities across the country, but has run into legal troubles in several locations where bike taxis are not legal.
Official Customer Care & Support Information
| Registered Address | Roppen Transportation Services Pvt Ltd, 3rd Floor, Sai Prithvi Arcade, Megha Hills, Sri Rama Colony, Madhapur, Hyderabad – 500081. |
| Head Office | Roppen Transportation Services Pvt Ltd, #148, 1st Floor, SLV Nilaya, 5th Main 80ft road, HSR Layout 7th Sector, Bangalore 560102. |
| Customer Care Number | – |
| Helpline | – |
| WhatsApp support Number | – |
| Email ID | [email protected] [email protected] [email protected] |
| Website | https://rapido.bike/ |
| Download App | https://play.google.com/store/apps/details?id=com.rapido.passenger |
Rapido History
The company was founded in 2015 as theKarrier by two IIT alumni and a PESU alumni – Aravind Sanka, Pavan Guntupalli, and SR Rishikesh. In September 2018, reports were that Rapido has over 15,000 registered riders, with average rides of 30,000 per day. Subsequently, Hero MotoCorp chairman Pawan Munjal and former Google India head Rajan Anandan picked up stakes in the company.
In 2019, Rapido co-founder Aravind Sanka claimed that the company has created more than 500,000 jobs in India. In November 2019, the company claimed to have 1 crore registered users.
After the breakout of COVID-19 pandemic, Rapido expanded its operations in logistics, providing hyperlocal delivery for local businesses and e-commerce companies. In October 2020, Rapido launched on-demand auto rickshaw hailing services in 14 cities.
In April 2022, the company received $180 million in a funding round led by Swiggy, raising the company’s valuation to $830 million. The Series D round of funding also saw participation of TVS Motor Company, Westbridge, Shell Ventures, and Nexus Ventures.
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