Delhivery is an Indian logistics and supply chain company, based in Gurgaon. It was founded in 2011 by Sahil Barua, Mohit Tandon, Bhavesh Manglani, Suraj Saharan, and Kapil Bharati. The company has over 85 fulfillment centers, 38 automated sort centers, 160 hubs, 7,500+ partner centers, and 3,500+ direct delivery centers, as of 2021. About two-thirds of its revenue comes from providing third-party logistics and delivery services to e-commerce companies.
Official Customer Care & Support Information
| Registered Address | N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi – 110037 |
| Head Office | Delhivery Pvt Ltd, Plot 5, Sector 44, Gurgaon, Haryana – 122002 |
| Customer Care Number | +91 8069856101 |
| Helpline | 01246225600 |
| Toll Free Number | 1800-103-6354 |
| Email ID | [email protected] (Customer Support) [email protected] (For Import) [email protected] (General Inquiry) |
| Website | https://www.delhivery.com/ |
| Download App | https://play.google.com/store/apps/details?id=com.delhiveryConsigneeApp |
Delhivery History
Delhivery was established in May 2011 as SSN Logistics Ltd. It was initially conceptualised as a hyperlocal express delivery service provider for offline stores, delivering flowers and food locally in the city of Gurugram for the first few months since its inception. During that time, the online retailing and e-commerce segment was expanding rapidly in India, with global investors showing significant interest in the industry.
Founders Barua and Tandon, who were at the time working as consultants with the management consulting firm, Bain & Company, were intrigued by the size and potential of the industry, and decided to focus on the segment. In June 2011, Delhivery signed its first e-commerce client, Urban Touch, which is an online fashion and beauty retailer. By August 2011, Delhivery had switched completely to offering logistics services to a number of e-commerce companies.
In March 2019, Delhivery raised its biggest round of funding with a $413 million investment from SoftBank. In May 2021, Delhivery revealed it has further raised $277 million in a funding round led by Fidelity, taking its market valuation to nearly $3 billion.
In August 2021, Delhivery acquired the B2B logistics company, Spoton Logistics, for ₹1,600 crore (US$200 million). In December 2021, it acquired California-based unmanned aircraft system company Transition Robotics Inc.
Delhivery raised ₹2,347 crore (US$290 million) of funding from 64 anchor investors ahead of its initial public offering in May 2022. In May 2022, Delhivery launched its initial public offering (IPO) of ₹5,235 crore (US$660 million) at a valuation of ₹35,283 crore (US$4.4 billion) and got listed on the BSE and NSE.
Delhivery Regional Offices in India
| City | Address |
|---|---|
| Mumbai | Indiabulls Finance Center, K.G.Marg, Babasaheb Ambedkar Nagar, Lower Parel, Mumbai – 400013 |
| Bengaluru | 187, 9th Cross, Binnmangala 1st Stage, Near Indiranagar Metro Station, Opposite – Raghavendra Matha, Bangalore – 560038 |
| Goa | 3rd Floor Edificio da Silva e Menezes, Near Holy Family Church, Alto Porvorim, Bardez, Goa – 403521 |
| Hyderabad | Unit A, 1st Floor, Spaces & More Business Park @ Bio Diversity, Plot No. 48 & 49, Lumbini Layout, Gachibowli, Hyderabad – 500032 |
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