Ola Cabs (stylized as OLΛ) is an Indian multinational ridesharing company, headquartered in Bangalore. It also operates in other business verticals including financial services and cloud kitchens.
A variety of venture capitalists including Softbank have large stakes in the company. In January 2018, Ola extended into its first overseas market, Australia, and launched in New Zealand in September 2018. In March 2019, Ola began its operations in the UK.
Official Customer Care & Support Information
| Registered Address | 2, Hosur Rd, Koramangala Industrial Layout, Koramangala, Bengaluru, Karnataka 560095 |
| Head Office | 2, Hosur Rd, Koramangala Industrial Layout, Koramangala, Bengaluru, Karnataka 560095 |
| Customer Care Number | 08067350900 |
| Helpline | 08037101828 |
| Email ID | [email protected] |
| Website | https://www.olacabs.com/ |
| Download App | https://play.google.com/store/apps/details?id=com.olacabs.customer |
Ola Cabs History
In March 2015, Ola Cabs acquired Bangalore-based taxi service TaxiForSure for approximately ₹12.37 billion (US$150 million). June 2015 onwards, Ola users gained access to TFS cabs via the Ola mobile application. Later in the year in November, Ola further acquired Geotagg, a trip-planning applications company, for an undisclosed sum.
In a move to expand beyond cab aggregation, Ola acquired the struggling foodtech company Foodpanda India with an eye on leveraging the growing food delivery segment business in December 2017. In April 2018, Ola made its second acquisition with Ridlr (formerly Traffline), a public transport ticketing app. Later in August 2018, Ola financed Series A funding of the scooter rent startup Vogo, and again in December, invested another $100 million.
In March 2019, the Karnataka state transport department suspended Ola’s operating license for six months for violation of license conditions and violation of Karnataka On-Demand Transportation Technology Aggregator Rules, 2016. This was on account of Ola running bike taxi services though it only had license for four wheeler taxi operations. The company termed the order unfortunate and was looking at working with driving partners to continue functioning. They also claimed to be in touch with authorities to sort things out.
In 2019, more than 10,000 drivers applied both in online and offline mode, ahead of its launch in London. In February 2020, Ola launched its taxi-hailing services in London with over 25,000 drivers registered.
Ola posted its first-ever operating profit of ₹90 crore (US$11 million) in the financial year 2020-21.
Ola Cabs Offices in India
| Name | Contact Details ANI Technologies Private Limited |
|---|---|
| Registered Office | Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road Koramangala, Bengaluru, 560034 Fax number: 080-67350904 |
| Bengaluru Office | Maruthi Infotech Center, A Block – 5th floor Challaghatta, Bengaluru, 560071 Phone number 080-46655300 |
| Ola Campus, Prestige RMZ start tech, C wing industrial layout, Kormangala Hosur road, Ward no-67, Bengaluru Karnataka, 560095 |
Ola Cabs Grievance Redressal
In case any query or complaint is unresolved or if you did not receive a satisfactory response from the 24*7 support via call/Email/ App, you can escalate the matter to Grievance Officer by sharing the details of the complaint ticket created :
Grievance Officer
- Email id : [email protected]
Phone: 080-37101828
Nodal Officer
- Email id : [email protected]
Phone: 080-37101828
Prestige Startech , Block C, Ola Campus, Hosur Rd,
Koramangala Industrial Layout, Koramangala, Bengaluru, Karnataka 560095
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