Agoda.com is an online travel agency catering primarily to consumers in the Asia-Pacific region, with headquarters in Singapore and operations in Bangkok, Thailand. Agoda facilitates reservations for lodging, flights, ground transportation, and activities. It is a subsidiary of Booking Holdings.
Official Customer Care & Support Information
| Registered Address | Agoda International India Private Ltd. 2/F, Tower C, DLF Building no.8, Cyber City, DLF City II, Sector 24 Gurgaon Gurgaon HR IN 122002. |
| Customer Care Number | 000 800 050 1620 |
| Email ID | [email protected] |
| Website | https://www.agoda.com/ |
| Download App | https://play.google.com/store/apps/details?id=com.agoda.mobile.consumer |
Customer Service
| Location | Contact No. |
|---|---|
| India | 0008000501620 |
| Australia | +61-28-066 2868 |
| Austria | +43-720-380085 |
| Bahrain | +973-1619-6662 |
| Belgium | +32-2620-0818 |
| Brazil | +55-11-42805290 |
| Canada | +1-416-216-4151 |
| China | 4008-218-877 |
| France | +33-185-148 161 |
| Germany | +49-698 679 9066 |
| Hong Kong | +852-3071 1201 |
| Hungary | +36-14292234 |
| Indonesia | +62-21 2561 7999 |
| Israel | +972-722713343 |
| Italy | +39-02-38591359 |
| Japan | +81-35767 9333 |
| Macau | +853-6262 5205 |
| Malaysia | +60-32053 1869 |
| New Zealand | +64-9339 1656 |
| Oman | 800-74317 |
| Philippines | +63-28-540-0981 |
| Portugal | +351-210609454 |
| Russia | +7-495 705 9247 |
| Saudi Arabia | +966 11 510 8738 |
| Singapore | +65 6329 7537 |
| South Africa | +27 11 844 6064 |
| South Korea | +82-70478 44366 |
| Spain | +34 91 754 7020 |
| Switzerland | +41 31 547 90 55 |
| Taiwan | +886-27750 7701 |
| Thailand | +66-2016 4106 |
| United Arab Emirates | 800-0330-5203 |
| United Kingdom | +44 20 3027 7900 |
| United States | +18666568207 |
| Vietnam | +84-28-4458-2393 |
Agoda History
Agoda was co-founded in Singapore in 2005 by school friends Michael Kenny and Robert Rosenstein. Kenny had previously launched PlanetHoliday.com and PrecisionReservations.com, which were incorporated into Agoda.
In 2007, Agoda was acquired by Booking Holdings, formerly The Priceline Group.
Agoda launched iOS and Android mobile apps in July 2011.
After Booking Holdings acquired Israel-based startup Qlika in 2014, the Qlika team joined Agoda to automate and scale its marketing systems. In November 2014, the company opened a research center in Tel Aviv
In May 2016, Booking Holdings acquired Taipei-based startup WooMoo, the creator of POP, a mobile app that focused on prototyping. Its team relocated to Bangkok
In May 2018, CEO and co-founder Rob Rosenstein became the chairman of Agoda and a strategic advisor to Booking Holdings. John Wroughton Brown, the COO, was promoted as the new CEO of Agoda, with Chief Product Officer Omri Morgenshtern, who joined the company as part of the Qlika acquisition, named as the new COO.
In October 2019, flight bookings were introduced.
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