BigBasket is India’s largest online grocery store, offering a wide variety of products, including fresh fruits and vegetables, groceries, meat, fish, poultry, dairy products, bakery items, and household essentials. The company was founded in 2011 and is headquartered in Bangalore, India. BigBasket currently operates in over 26 cities across India and has over 10 million registered users.
Official Customer Care & Support Information
| Registered Address | Ranka Junction, No. 224 (old Sy No.80/3), 4th Floor, Vijinapura, Old Madras Road, K R Puram, Bangalore-560016 |
| Customer Care Number | 1860 123 1000 |
| Email ID | [email protected] |
| General Queries | [email protected] |
| Business Enquiries | [email protected] |
| Website | https://www.bigbasket.com/ |
| Download App | https://play.google.com/store/apps/details?id=com.bigbasket.mobileapp |
Office Address
| Location | Address |
|---|---|
| Bangalore | Supermarket Grocery Supplies Pvt. Ltd. 2nd Floor, Fairway Business Park, Embassy Golf Link, Challaghatta, Bangalore, Karnataka 560071 |
| Hyderabad | Plot No : 7-63, New No.11-6-2028, Phase II, S.V.Co-operative Industrial Estate, Kukatpally. RR Dist. Secunderabad-500037 |
| Mumbai | Gala No. 3,4,5,6, Krishna Mill Compound Sonapur lane, Off LBS marg,Bhandup West Mumbai-400078 |
| Kolkata | Daag No.445-451, 454-456 P.O – Chaturbhujkati, Dist: Howrah,West Bengal PIN-711313 |
| Jaipur | Supermarket Grocery Supplies (P.) Ltd. SP-2033, Industrial Area RamchandraPura, Sitapura(Ext.) Jaipur-302022 Near : Audi Service Station |
| Ludhiana | Khasra No. 30/7/2, Khasra No 25 Village Lakhowal, Tehsil Sahnewal, District Ludhiana, Punjab Ludhiana- 141112 |
| Pune | SrNo: 139, Jadhav Wasti, Ashok Nagar Road,Thathawade, Pune-411033 |
| Chennai | DRR Avenue, No 2,3&4 Audco Nagar Kattupakkam, Poonamalle Chennai-600056 |
| Delhi-NCR | Khasra No-147/1-2-3, Village Bamnoli, Sector-28, Dwarka, New Delhi-110061 |
| Mysore | Plot No-104, Shed No-1/3, KRS Road, Metagalli industrial Area, Mysore-570016 |
| Coimbatore | Warehouse Number 1, Harrisons Malayalam Limited, Thondamuthur Road, Vedapatti post, Coimbatore-641007 |
| Vijayawada- Guntur | H.No=4-88/2, Rs No=207-1 To 207-3, RAB Estates, Gangoor Road, Gangoor Village Panchayat, Penamaluru, Mandal, Krishna (District), Gangoor-521139 |
| Ahmedabad- Gandhinagar | 476/1, New Ahmedabad Estate, Opposite Intas Pharma, Moraiya, Ahmedabad-382213 |
| Vododara | Plot No. 10, Near TP 13 Fly over bridge, at Fulwadi Crossing, Gorwa, Vadodara, Gujarat-391740 |
| Lucknow- Kanpur | Ashoka Warehousing Complex, Khasra No.113, Navikot Nandana, Bakshi Ka Talab, Sitapur Road, Lucknow-226021 |
| Visakhapatnam | UTPL campus,Ware House NO.1, survey no 35,38,39.In IDA,Block A, Mindi village,Gajuwaka, Visakhapatnam-530012 |
| Surat | 172+173/1, Icchapor Industrial Estate, B/h Nanavati Toyota Showroom, Opp ONGC, Surat-394510 |
| Nagpur | 347/2, Amravati Road, Nr. Toll Naka, Opp. Paul Petrol Pump, Gondkhairi, Tal-Kamleshwar, Nagpur-411501 |
| Patna | Plot No. 1562 & 1563, Khata No.47 & 77, Tauzi No 26, Thana No. 12 Mauza Chandpur, Kumhrar, P.S. Agamkuan Patna-800007 Landmark : Beside Tata-Samrat Motors, Opposite Pappu Dhaba |
| Chandigarh Tricity | Khewat Khatoni No.82/91, Village Sarkapra, Po-Chunni Kalan, Tehsil- Bassi Pathana, Distric- Fatehgarh Sahib Punjab-140307 |
| Bhopal | C/O-Shubham Warehouse, Khasra No. 8/1, Gram – Rapadiya, Katara Hills, Near Bypass, Bhopal-462026 |
Return/Refund
- Company has “no questions asked return and refund policy”
which enables the Customer to return the product at the time of delivery,
if not satisfied with its quality/freshness. - Return Policy – Time Limits:
- Perishable goods: Within 48 hours from the delivery date
- Other goods : Within 7 days from the delivery date.
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