Official Customer Care & Support Information
| Registered Address | Upper Ground Floor, Thapar House, Gate No. 2, Western Wing, 124 Janpath, New Delhi – 110001 India. |
| Customer Care Number | 0124 617 3838 |
| WhatsApp Number | 7428081281 |
| Corporate Travel Solutions | 01140033833 |
| For Franchise | 9654513997 |
| Email ID | [email protected] |
| Group Desk | [email protected] |
| Website | https://www.goindigo.in/ |
| Download App | https://play.google.com/store/apps/details?id=in.goindigo.android |
International Reservation Centres
- Go to the official website
- Click on contact us
- Go to the down in International Reservation Centres
- Select country
- Click on details
Nodal Officer
For comments, concerning Civil Aviation Requirement, Section -3, contact-
Air Transport, Series M, Part IV. You may write to:
- Nodal Officer, Isha Gandhi at [email protected].
- Appellate Authority, Amrita Gill at [email protected].
- Feedback form (For both Officers)
SMS for feedback
For feedback or complaints by sending an SMS to 566772.
SMS must be sent in the following format:
- FEEDBACK <space> PNR <space> comments.
For Cargo Services
Ph: 01140404200
Email: [email protected]
https://cargo.goindigo.in/
International GSA/Reservation Offices
| Country | Email & Contact Number | Address |
|---|---|---|
| Australia | [email protected] | Aviareps GmbH Hedwiggasse 4/1-4 1020 Vienna AUSTRIA |
| Austria | Tel: +43 1 5853631-68 Email: [email protected] | Aviareps GmbH Untere Donaustraße 11/3. OG, 1020 Wie |
| Bahrain | Tel: 17225650, 17210277 Email: [email protected] | World Travel Services Service Unitag House, 150 P O Box 830, Manama, Bahrain |
| Bangladesh | Tel: +88 02 9883374 Email: [email protected] | Renaissance Aviation Services Limited Plot# SEF (1), Gulshan South Avenue Bir Uttam Mir Showkat Road, Gulshan-1, Dhaka-1212, Bangladesh. |
| Canada | PH: 1 (877) 277-8183 Email: [email protected] | Montreal AirlinePros, Inc 2001 Boulevard Robert-Bourassa Suite 1700 Montreal, QC H3A 2A6 |
| Belgium | Tel: 0032 (0)2 771 98 16 Email: [email protected] | Nter Gsa Belgium Av Des Celtes, 7 – Keltenlaan 7 | 1040 Brussels |
| China | (+86) 138 8087 5390 [email protected]; [email protected] | Chengdu Megacap Aviation Service Co., Ltd. Room1505, North Tower, Poly Center, No.7 Lingshiguan Road, Wuhou District, Chengdu City, China |
| China | Tel: 0086-22503838 Email: [email protected]; [email protected] | Guangzhou Megacap Aviation Service Co., Ltd. Room 504B, Atrium Area, Guangdong International Building, 339 East of Huanshi Road, Guangzhou, 510098, China |
| Czech Republic | Tel: +420 224 815 378 Email: [email protected] | TAL Aviation CZ s.r.o. V Jámě 1, Praha 1, 11000, Czech Republic |
| France | Tel : +33 (-)1 53 43 33 92 Email: [email protected] | Aviareps Ag 122 Avenue Des Champs Elysees 75008 Paris |
| Germany | Tel: +49 (-) 6977-673-55 Email: [email protected] | AVIAREPS AG Kaiserstrasse 77 / 60329 Frankfurt |
| Greece | Email: [email protected] | TAL Aviation GR -3- 21- 93415– 7,Stadiou str 1-5 62 Athens Greece |
| Hong Kong | (852) 28304803 [email protected] | Pacific Aviation Marketing (HK) Ltd. Unit 2503 25/F Island Place Tower,510 King’s Road, North Point, Hong Kong |
| Hungary | Tel : +36 70 597 7367 Email: [email protected] | Tal Aviation HU 3-5 Reinvierii Street, Apt 18, Sector 2, Bucharest, Romania |
| Israel | +972 3 7952133 Email: [email protected] | TAL Aviation 2 Ben Gurion Street, Ramat Gan, 5257334, Israel |
| Italy | Tel: +39 -2 643458364 Email: [email protected] | AVIAREPS srl Piazza della Repubblica, 32 / 20124 Milan |
| Kuwait | Tel : +965 22260250 Email : [email protected] | IndiGo Kuwait M2 , Al Jawhara Tower, Ali Al Salem Street, Al Salhiya, PB No. 28229 Safat 13056 Kuwait. |
| Malaysia | Tel : +603 2711 6489 Email: [email protected] | AVIAREPS Global Alliance Travel Sdn Bhd Suite 2701 Level 27 Wisma Chuang 34 Jalan Sultan Ismail 50250 Kuala Lumpur |
| Maldives | Tel: +960-3006622, +960-7289485, +960-7918627 Email: [email protected], [email protected], [email protected], [email protected]. | Aviation Services (Private) Limited 2nd Floor, Apartment A, Gaadhoo Building, Boduthakrurufaanu Magu, 20280 Male, Republic of Maldives |
| Myanmar | +95 9771188180, +95 9263606123 Email: [email protected] | AVIAREPS Myanmar Co,. Ltd Room 07-05, 7 Floor , UFC Tower (Union Financial Center) #46, Corner of Thein Phyu Road and Maha Bandula Road, Botahtaung Township, Yangon Myanmar. Postal Code : 11161 |
| Nepal | Tel: 00977- 4229932 Email: [email protected] | President International Pvt.Ltd Durbar Marg, Kathmandu |
| Netherlands | Tel: 0031 (0)20 405 46 46 Email: [email protected] | Inter Gsa Netherlands Schiphol Boulevard 145 A7 | 1118Bg Schiphol Airport Amsterdam |
| New Zealand | 0800 200 036 Email: [email protected] | G/F 155 Fanshawe Street, CBD, Auckland 1010 |
| Oman | Tel: 00968 24400830 Email: [email protected] | Muscat International Services LLC P.O. Box 833, P.C. 112 Ruwi, Sultanate of Oman |
| Qatar | Tel: 00974 40367777 Email Id: [email protected] | InterGlobe Air Transport Limited W.L.L. Office 108, 1st Floor, Abdul Jaleel Abdul Ghani Office Building PO Box. 55280, Old Airport Road Doha, Qatar |
| Saudi Arabia (Riyadh) | Phone no: 00966 11 2914024 Email: [email protected] | Dnata Aviation Services Co. Salah Addin Ayyubi Road, Cross 40th Street Near National Hospital Al Malaz District Riyadh, KSA. |
| Saudi Arabia (Dammam) | Phone – 00966 13 895 5527 Email: [email protected] | Dnata Travel 7874 King Abdul Aziz Road – Madinat Al Ummal Unit No.9 , Al Khobar 34441-4848 Kingdom of Saudi Arabia |
| Saudi Arabia (Jeddah) | Phone – 00966 12 632 5519 Email: [email protected] | Dnata Aviation Services Company Near Alrayan Polyclinics, Sharfiya Al Baghdadiya, Jeddah Kingdom of Saudi Arabia |
| Singapore | Tel: +6531579808 Email: [email protected] | InterGlobe Aviation Ltd. |
| Spain and Portugal | Tel: 0034 91 112 38 77 Email: [email protected] | Enlloy Aviation Vía de las Dos Castillas, 33 ATICA 7 – 1st. Floor | 28224 Pozuelo de Alarcon |
| Sri Lanka | Phone no: 0094 117 711510 Email: [email protected] | Acorn Aviation (PVT) Ltd Acorn Aviation Centre, 81, York Street Hemas Building Colombo 1, Sri Lanka |
| Sweden & Denmark | Tel: 0046(-)8 55569192 Email: [email protected] | AVIAREPS AG Riddargatan 17, 1’st floor |
| Thailand | Tel: +662-1054767 Email: [email protected] | Aviareps (Thailand)Co. Ltd. 54 B.B. Building, Fl.17, Room1715, Sukhumvit 21, Asok Montri Road, Klongtoey-nua, Wattana , Bangkok 101100 |
| Turkey | Tel: +90 212 465 3303 Email: [email protected] | Gozen GSA Omer Avni Mah. Saray Arkası Sokak, 10/2 34427 Beyoglu, Istanbul, TURKEY |
| United Kingdom | T: +44 2086074800 Email: Reservations & Ticketing: [email protected] Sales: [email protected] | InterGlobe Air Transport Ltd. The Vista Centre Suite B601 6th Floor 50 Salisbury Road, Hounslow, Middlesex, TW4 6JQ, London United Kingdom |
| United Arab Emirates (UAE) | Tel: 00971 4 3216900 Email: [email protected] | Dubai, Sharjah & Northern Emirates: The Navigator Tourism and Travel LLC. 203, Second Floor, Single Business Tower Sheikh Zayed Road (Near Business Bay Metro Station) P.O. Box 487681, Dubai, UAE |
| Abu Dhabi | Telephone Numbers: +971 43216900 Email: [email protected] | The Navigator Tourism and Travel LLC. |
| Vietnam | Tel: (84)9477-98-7 (+84) 24 71 -69 -69 Email: [email protected] | H G Aviation 194 Nguyen Thi Minh Khai, Ward 6, District 347 Phan Chu Trinh, Hoan Kiem, Hanoi |
| United States of America (USA) | Ph: 1 ( 877) 606- 2560 Email: [email protected] | Miami AirlinePros, Inc 703 Waterford Way Suite 785 Miami, FL 33126 |
| Poland | Tel: +48 22 625 0517 Email: [email protected] | TAL Aviation Poland Sp. z o.o. Aleja Jana Pawla II 11 00-828 Warsaw, Poland |
| Japan | +81 3 6240-0417 Email: [email protected] | Sunrise Air Service Co., Ltd Hongo Daiya Bldg. 8th Floor, 3- 18-14, Hongo Bunkyo-ku, Tokyo, Japan 113-0033 |
Documents Required for Infants
Children above the age of seven 7 days and under the age of two 2 years, as on the date of travel,
can travel as Infants. Age proof needs to be provided at the time of check-in-
Valid ID proof for Infants
- Birth Certificate
- Mother’s hospital discharge summary
- Vaccination certificate
- Passport
Documents Required for Minor
Children above the age of two and below the age of twelve years are regarded as Minors, following assistance
services to minors-
- Under 5 years – ‘Flying Solo’ service is unavailable, however, the child MUST travel with someone
over the age of 18 years - 5-12 years – ‘Flying Solo’ service is available and can the child can travel on all flights
- 13-18 years – The child can travel alone or we would be happy to offer the ‘Flying Solo’ service