Official Customer Care & Support Information
| Registered Address | Reliance Corporate Park, No.8 A Wing, 1st Floor, 5 TTC Industrial Area, Thane Belapur Road, Ghansoli, Navi Mumbai – 400701. |
| Customer Care Number | 1800 88 99999 |
| Appellate Authority | 18008893999 |
| Active only Data Services | 18008901977 |
| From Jio Number | 199 |
| For Tele-Verification Process | 1977 |
| For Complaint | 198 |
| Jio Mobile WhatsApp Support | 7000770007 |
| Jio Fiber WhatsApp Support | 7000570005 |
| International Roaming | +917018899999 |
| Email ID | [email protected] |
| For queries related to JioFiber | [email protected] |
| If you have queries related to Online Shopping | [email protected] |
| Existing Enterprise Mobility | [email protected] |
| Existing Enterprise Connectivity & Business Solution | [email protected] |
| For new business connection | [email protected] |
| For any security vulnerability | [email protected] |
| Website | https://www.jio.com/ |
| For Support | https://www.jio.com/help/contact-us#/ |
| Download App (Playstore) | https://play.google.com/store/apps/details?id=com.jio.myjio |
IVRS Menu
1800 889 9999
Select your preferred language,
- Hindi
- English
- Punjabi
- Other Languages
After selecting your preferred language:
- Press 1- If your call is related to same no.
- To enter your jio number
- Press 2- If you are not an exisiting customer, please enter 10 digit mobile no.
and to confirm it by press 1- Please hold, Talk to customer care executive.
Jio Care Contact Support
| JioCare Our experts are available for your assistance 24X7 (Monday – Sunday) | Contact No. |
|---|---|
| Interested in Jio- Talk to | 1860 893 3333 |
| For recharge plans, data balance, validity, recharge confirmation and offers | 1991 |
| For Queries | 199 |
| For Complaints | 198 |
| From Other numbers | 1800 889 9999 |
| Tele-verification to activate both HD voice & data services | 1977 |
| Tele-verification to activate data services only | 1800 890 1977 |
| Device Care Helpline (LYF Smartphone & JioFi) Our experts are available for your assistance 24X7 | |
| Helpline | 1800 890 9999 |
| Helpline for Jio Enterprise Mobility & Business Solutions Our experts are available for your assistance 24×7 (Monday – Sunday) | |
| Care Helpline for Enterprise Mobility Services | 1800 889 9333 |
| Care Helpline for Enterprise Connectivity Services & Business Solutions | 1800 889 9444 |
| Helpline for New Business Connection | 1800 889 9555 |
| Care Helpline for JioFiber Customers Our experts are available for your assistance 24X7 (Monday – Sunday) | |
| Helpline | 18008969999 |
Process of tele-verification for Jio SIM
Firstly call 1977
- Enter 5 Digit PIN received on your alternate number OR
- Enter last 4 digits of your aadhaar number OR
- Reach our conctact center advisor for manual verification.
After successful verification, services of your Jio SIM will be activated.
Appellate Authority
Monday to Friday, between 10:30 am and 06:00 pm
| Zone/State | Email Address | Office Address |
|---|---|---|
| South-Andhra Pradesh | [email protected] | Reliance Corporate IT Park Ltd, H: No 40,72,D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008 |
| East-Assam | [email protected] | Reliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S.Road), Rukiminigaon, Guwahati – 781022, Assam, India |
| East-Bihar | [email protected] | Reliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna – 801503, Bihar, India |
| West-Chhattisgarh | [email protected] | 4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010 |
| North-Delhi NCR | [email protected] | Reliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon – 122002 Haryana |
| West-Gujarat | [email protected] | Office -101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad-380006, Gujarat, India |
| North-Haryana | [email protected] | Reliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071 |
| North-Himachal Pradesh | [email protected] | Reliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradesh |
| North-Jammu | [email protected] | Reliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu – 180012, J&K, India |
| East-Jharkhand | [email protected] | Reliance Jio Infocomm Ltd., 2nd & 3rd Floor, Sandhya Tower, Commercial Complex, Puruliya Road, Ranchi – 834001, Jharkhand |
| South-Kerala | [email protected] | Reliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State. |
| North-Kashmir | [email protected] | Reliance Jio Infocomm Limited, 4th Floor, Sara City Mall, Jahangir Chowk, Srinagar – 190001, J&K |
| South-Karnataka | [email protected] | RCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka. |
| East-Kolktat | [email protected] | Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091 |
| West-Madhya Pradesh | [email protected] | 4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010 |
| West-Maharashtra & Goa | [email protected] | Reliance Jio Infocomm Limited, Down Town – The City Centre, 2nd and 3rd Floor, S No. 8+13/1/2, Above Reliance Mart, Off Karve Road, Mhatre Bridge, Erandwane, Pune – 411004 |
| West-Mumbai | [email protected] | Reliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra – Kurla Complex, Mumbai – 400051 |
| East-North East | [email protected] | Reliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong – 793014, Meghalaya, India |
| East-Odisha | [email protected] | Reliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar – 751023 |
| North-Punjab | [email protected] | Reliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071 |
| North-Rajasthan | [email protected] | Reliance Jio Infocomm Ltd., 1st Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001 |
| South-Tamil Nadu | [email protected] | Reliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road, Thousand Lights, Chennai – 600006. TamilNadu |
| South-Telangana | [email protected] | Reliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana |
| North-UP West | [email protected] | Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003 |
| North-UP East | [email protected] | Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow – 226010. (UP) |
| North-Uttarakhand | [email protected] | Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003 |
| East-West Bengal | [email protected] | Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091 |