OLX Customer Care Number

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OLX Group is a Dutch-domiciled online market place headquartered in Amsterdam. The OLX consumer brand originated as OnLine eXchange in 2006. OLX Group is owned by Prosus, the international assets division of Naspers.

OLX was founded in 2006. In 2021, the OLX brand was active in Poland, Brazil, India, Indonesia, Portugal, Romania, South Africa, Argentina, Bosnia and Herzegovina, Bulgaria, Colombia, Ecuador, Kazakhstan, Peru, Pakistan, Ukraine, and Uzbekistan.

The OLX marketplace is a platform for buying and selling services and goods such as electronics, fashion items, furniture, household goods, cars and bikes. In 2014, the platform reportedly had 11 billion page views, 200 million monthly active users, 25 million listings, and 8.5 million transactions per month.

South African media group Naspers acquired a majority of OLX in 2010 and 95% of the company in 2014.

Official Customer Care & Support Information

Registered AddressGround Floor, Tower 3A, DLF Corporate Park DLF City, Phase 3 122002 Gurgaon, Delhi India.
Head OfficeGround Floor, Tower 3A, DLF Corporate Park DLF City, Phase 3 122002 Gurgaon, Delhi India.
Customer Care Number18602583333
Helpline9999140999
WhatsApp support Number9999140999
Email ID[email protected]
Websitehttps://www.olx.in/
Download Apphttps://play.google.com/store/apps/details?id=com.olx.southasia

OLX History

Fabrice Grinda and Alec Oxenford started the company as a Craigslist alternative for the world outside of the United States. In 2006, it acquired Mundoanuncio.com, a classifieds site targeting the Hispanic market and in 2007, it made an investment in Chinese classifieds site Edeng.cn. In 2009, the company partnered with social network Hi5. Naspers acquired a majority of ownership in OLX in 2010, as part of its classifieds’ division. Naspers increased its ownership share of OLX to 95% of the company in 2014.

OLX launched in Nigeria in 2012. The company purchased its Nigerian competitor, TradeStable. However, in February 2018 OLX announced the shut-down of its Nigerian office and a complete pullout from Nigeria. Philippine classified ads site Sulit and social networking site Multiply rebranded as OLX in 2014. The merger in the Philippines between OLX and Ayos Dito redirected Ayos Dito users to OLX as of 2015.[12] In April 2019, Carousell acquired OLX Philippines after receiving an investment from Naspers. The deal also gave OLX 10% stake in Carousell. In Indonesia, in March 2014, OLX took over Tokobagus.com, and rebranded to OLX.co.id.[15] In July 2020, BeliMobilGue rebranded itself as OLX Autos in Indonesia. The CEO of OLX Autos in Indonesia since August 2019 is Johnny Widodo. OLX Cashmycar, a joint venture between Frontier Cars Group (FCG) and OLX in India, was announced in November 2018. This was offline expansion of OLX online platform.[20] OLX Cashmycar launched its 50th store in February 2019.

In April 2014, Middle European classifieds of the Naspers group in Romania, Bulgaria, Kazakhstan, Belarus, Hungary and Poland rebranded as OLX. In September 2014, the Ukrainian classified Slando.ua joined the OLX Group. In November 2014, Naspers formed a joint-venture with Schibsted to co-own OLX Brazil. In Kenya in 2016, farmers have reportedly used OLX to sell their produce and livestock, especially chicken and cattle. In late 2016 it launched Tradus as a heavy machinery classifieds site. OLX ceased its operations in Venezuela on September 11, 2018, due to complex political issues and lack of free dealing. In 2019, Avito was the second-biggest classifieds site in the world after Craigslist. In April 2019, online classifieds marketplace Jiji.ng acquired OLX businesses in Kenya, Ghana, Uganda, Tanzania and Nigeria.

In India, about 99% of its listings come from used mobile and electronics, used home and household goods, and used cars & bikes. In December 2020, OLX Launched OLX Autos in India. CEO of OLX Autos in India is Amit Kumar. OLX’s operations in India, like other online retailers, has faced problems with fraud and faced problems with people selling stolen vehicles. In combating fraud, nearly 25% of the car listings get rejected by its systems to protect users from fraud. In 2021, the current CEO was replaced by Romain Voog, a previous Amazon and Airbnb veteran, to continue the growth of the business participating in the development of OLX Autos.

As of August 2023, the Indonesian branch of OLX is wholly owned by national automotive conglomerate Astra International.

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