Samsung Group, or simply Samsung (Korean: 삼성; RR: samseong [samsʌŋ]) (stylized as SΛMSUNG), is a South Korean multinational manufacturing conglomerate headquartered in Samsung Digital City, Suwon, South Korea.[1] It comprises numerous affiliated businesses, most of them united under the Samsung brand, and is the largest South Korean chaebol (business conglomerate). As of 2020, Samsung has the eighth highest global brand value.
Samsung was founded by Lee Byung-chul in 1938 as a trading company. Over the next three decades, the group diversified into areas including food processing, textiles, insurance, securities, and retail. Samsung entered the electronics industry in the late 1960s and the construction and shipbuilding industries in the mid-1970s; these areas would drive its subsequent growth. Following Lee’s death in 1987, Samsung was separated into five business groups – Samsung Group, Shinsegae Group, CJ Group and Hansol Group, and JoongAng Group.
Notable Samsung industrial affiliates include Samsung Electronics (the world’s largest information technology company, consumer electronics maker and chipmaker measured by 2017 revenues), Samsung Heavy Industries (the world’s second largest shipbuilder measured by 2010 revenues), and Samsung Engineering and Samsung C&T Corporation (respectively the world’s 13th and 36th largest construction companies). Other notable subsidiaries include Samsung Life Insurance (the world’s 14th largest life insurance company), Samsung Everland (operator of Everland Resort, the oldest theme park in South Korea)[10] and Cheil Worldwide (the world’s 15th largest advertising agency, as measured by 2012 revenues)
Official Customer Care & Support Information
| Registered Address | Samsung India Electronics Pvt. Ltd., DLF Center, Sansad Marg, Cannought Place, New Delhi |
| Headquarter Address | Samsung India Electronics Pvt. Ltd., 20-24 Floor Two Horizon Center, DLF Phase-V, Sector-43, Gurugram, Haryana 122002 |
| Customer Care Number | 1800407267864 |
| Call/ Whatsapp | 180057267864 |
| Whatsapp Support All India | 9870494949 |
| Email ID | [email protected] |
| Website | https://www.samsung.com/in/ |
| For Support | https://www.samsung.com/in/support/ |
| Application | https://play.google.com/store/apps/details?id=com.samsung.ecomm.global.in |
IVRS Menu No. 1800407267864
Select Your Preferred Language (English)
- Smart phone or touch screen phone user
- Press 1 : To experience smart touch call
- Else
- Press 2 : To continue
- Press 1 : For product related information or repair request
- Press 2 : To know the status of your service request or to register a demo installation request
- Press 3 : For queries related to order place online on samsung.com
- Press 4 : For information on safe disposal of your electronic & plastic waste
- Press 2 : To continue
SMS Service
- SMS CARE to 54242
Samsung Service Center Numbers
| Countries | Contact No. |
|---|---|
| India | 1800407267864 (1800 40 SAMSUNG) 1800 5726 7864 (1800 5 SAMSUNG) (Toll Free) For Use By Customers In India Only 24 Hours a day / 7 Days a week |
| Bangladesh | +880 9612300300 +880 8000300300 (Toll Free) For Use By Customers In Bangladesh Only 8am – 1.30am / 7 days a week |
| Srilanka | +94 11 7267864 +94 11 SAMSUNG For Use By Customers In Sri Lanka Only 8.30am – 8.30pm / 7 Days a week |
| Nepal | +977 16600172667 (For NTC customers only) +977 9801572667 (Toll Free) For Use By Customers In Nepal Only 8am – 8pm / 7 Days a week |
Samsung Branch Offices in India
| Sr. No. | Region | State | City | Office Type | Address |
|---|---|---|---|---|---|
| 1 | North | Delhi | Delhi | Registered Office | Samsung India Electronics Pvt. Ltd., DLF Center, Sansad Marg, Cannought Place, New Delhi |
| 2 | North | Haryana | Gurgram (4) | Head Office/ North RO/ Gurugram BO /Delhi BO | Samsung India Electronics Pvt. Ltd., 20-24 Floor Two Horizon Center, DLF Phase-V, Sector-43, Gurugram, Haryana 12200 |
| 3 | North | Uttar Pradesh | Agra | Branch Office | Samsung India Electronics Pvt. Ltd., 6th Floor, Ashok Cosmos Mall, 129/8, Sanjay Place, Agra 282001 |
| 4 | North | Uttar Pradesh | Ghaziabad | Branch Office | Samsung India Electronics Pvt. Ltd., C-2,Mahaluxmi Mall Fourth Floor, Raj Nagar, Ghaziabad, Uttar Pradesh – 201001 |
| 5 | North | Uttar Pradesh | Lucknow | Branch Office | Samsung India Electronics Pvt. Ltd., 3rd Floor, BBD Viraj Tower Vibhuti Khand, Gomti Nagar, Lucknow – 226010 |
| 6 | North | Uttar Pradesh | Varanasi | Branch Office | Samsung India Electronics Pvt. Ltd. 6th Floor, Arihanth Complex, Sigra – Varanasi – 221010 Uttar Pradesh |
| 7 | North | Punjab | Chandigarh | Branch Office | Samsung India Electronics Pvt. Ltd., Elante Office Block, A501-503, 5th Floor, Plot No-178-178A, Industrial Area, Phase-1, Chandigarh 160002 |
| 8 | North | Punjab | Ludhiana | Branch Office | Samsung India Electronics Pvt. Ltd., Sandhu Tower, 2nd floor, B-XX-3369, Gurdev Nagar, Ferozepur Road, Ludhiana – 141001 |
| 9 | North | Uttarakhand | Dehradun | Branch Office | Samsung India Electronics Pvt. Ltd., 2nd Floor, Plot No. – 74, Shriram Arcade Centre Rajpura Road, Dehradun, Uttrakhand 248001 |
| 10 | North | Jammu & Kashmir | Jammu | Branch Office | Samsung India Electronics Pvt. Ltd., 2nd Floor, TRG Building, 29 GMC, Rail Head Complex, Jammu 180012 |
| 11 | North | Rajasthan | Jodhpur | Branch Office | Samsung India Electronics Pvt. Ltd., 3rd Floor, Harnath Tower, PWD Road, Jodhpur – 342001 |
| 12 | North | Rajasthan | Jaipur | Branch Office | Samsung India Electronics Pvt. Ltd., 2nd Floor, Sun & Moon Chambers, Plot no. – S-4, Linking Road, Gopalbari Near Ajmer Flyover, Jaipur |
| 13 | North | Rajasthan | Udaipur | Branch Office | Samsung India Electronics Pvt. Ltd., Office No-204, Apex Chambers, 4C Madhuban, Udaipur – 313001 |
| 14 | East | West Bengal | Kolkata (2) | Regional Office/ Branch Office | Samsung India Electronics Pvt. Ltd., C/O AWFIS Space Solutions Private Limited Godrej Water Side, Tower 2 , 12th floor, Saltlake, Sector V , Kolkata – 700091 |
| 15 | East | West Bengal | Durgapur | Branch Office | Samsung India Electronics Pvt. Ltd., Pinnacle Infotech Building, 3rd Floor, City Centre, Durgapur 713216 |
| 16 | East | Odisha | Bhubaneswar | Branch Office | Samsung India Electronics Pvt. Ltd., Odyssa Business Center, Shop No. 1 to 7, Ground Floor, Rasulgarh , NH-5, Bhubaneswar-751010 |
| 17 | East | Assam | Guwahati | Branch Office | Samsung India Electronics Pvt. Ltd., Adityam Building, 5th Floor ( Above KFC ), Borthakur Mill Road, Ulubari, Guwahati – 781007 (Assam) |
| 18 | East | Bihar | Patna | Branch Office | Samsung India Electronics Pvt. Ltd., 4th & 5th Floor, Vasundhara Metro Mall, East Boring Canal Road, Patna, Bihar – 800001 |
| 19 | East | Jharkhand | Ranchi | Branch Office | Samsung India Electronics Pvt. Ltd., Nile Complex, 4th Floor, Old HB Road, Kantatoli, Ranchi – 834001 |
| 20 | West | Maharashtra | Mumbai (2) | Regional Office/ Branch Office | Samsung India Electronics Pvt. Ltd., 27 th Floor Oberoi Commerz ll , Internatonal Business Park , Oberoi Garden City Off Western Express Highway, Goregaon (East) Mumbai 400063 |
| 21 | West | Maharashtra | Kohlapur | Branch Office | Samsung India Electronics Pvt. Ltd., Dattawad Renaissance, C.S. No.-334, E- Ward, Station Road, Shahupuri, Kolhapur 416001 |
| 22 | West | Maharashtra | Nagpur | Branch Office | Samsung India Electronics Pvt. Ltd., 54/3, Artefact Tower, Block No. – 108, Chhatrapati Square, Wardha Road, Nagpur (MAHARASHTRA)- 440015 |
| 23 | West | Maharashtra | Pune | Branch Office | Samsung India Electronics Pvt. Ltd., Parakh House, 1st & 2nd Floor, CTS No. -1, Boat Club Road, Pune 411001 |
| 24 | West | Maharashtra | Aurangabad | Branch Office | Samsung India Electronics Pvt. Ltd., 1st Floor, Aurangabad Business Center, Adalat Road, Opposite Dist. Court, Near man mnadir Travels, Aurangabad 431001 |
| 25 | West | Gujarat | Ahmedabad | Branch Office | Samsung India Electronics Pvt. Ltd., Shapath 5, Office No 404-408, 4th Floor, S G Highway, Ahmedabad 380015 |
| 26 | West | Gujarat | Surat | Branch Office | Samsung India Electronics Pvt. Ltd., 107, 1st Floor, Trinity Business Park, Madhuvan Circle, L P Savani Road, Adajan, Surat 395009 |
| 27 | West | Madhya Pradesh | Bhopal | Branch Office | Samsung India Electronics Pvt. Ltd., Surya Tower, 1st Floor, Plot No E 5/7, Bittan Market, opp Habib Ganj Police Station, Bhopal 462001 |
| 28 | West | Madhya Pradesh | Indore | Branch Office | Samsung India Electronics Pvt. Ltd., Office No 101, 102 & 103, Brilliant Titanium, Plot No 9, Scheme No 78, Part II, Indore-452010 |
| 29 | West | Chhattisgarh | Raipur | Branch Office | Samsung India Electronics Pvt. Ltd., 1st Floor, Motimahal Palladium, V.I.P. Square, GE Road, Telibandha, Raipur (Chhattisgarh)-492001 |
| 30 | South | Tamil Nadu | Chennai (2) | Regional Office /Branch Office | Samsung India Electronics Pvt. Ltd., Express Avenue Chambers, 10 Floor, Tower -2, No. 49-50L, Whites Road, Royapettah , Chennai, 600014 |
| 31 | South | Tamil Nadu | Madurai | Branch Office | Samsung India Electronics Pvt. Ltd., No. – 9D, Arunachalam Towers, By-pass Road, Upstairs toAxis Bank, Madurai, Tamilnadu 625010 |
| 32 | South | Kerala | Cochin | Branch Office | Samsung India Electronics Pvt. Ltd., Sales Office – Door No. 37/993E, (52/1339-C), Second Floor, Arya Bhangi Pinnacle, SA Road, Elamkulam, Cochin 682020. |
| 33 | South | Karnataka | Bangalore | Branch Office | Samsung India Electronics Pvt. Ltd., No.12, SA 1, 3rd Floor, Subramanya Archade, Bannerugatta Road, Opposite to Jal Bhavab, Bangalore 560029 |
| 34 | South | Telangana | Hyderabad | Branch Office | Samsung India Electronics Pvt. Ltd., 1-10-39 to 44, Gumidelli Towers, 3rd Floor, Begumpet, Hyderabad 500016 |
| 35 | South | Andhra Pradesh | Vijayawada | Branch Office | Samsung India Electronics Pvt. Ltd., D.No.73-1-10/1,73-1-13,3Rd Floor, M.G.Road, Opposite Durga Mahal Theatre, Patamata, Vijayawada -520010 |
Samsung Store Locator
| Name | Contact | Address | |
|---|---|---|---|
| [Samsung smart plaza] razzle dazzle electronic | 011-45040757 | [email protected] | F-3/31,krishna nagar, delhi-110051, delhi, delhi, 110051 |
| [Samsung smart cafe] siyaram brothers | 011-23321066 | [email protected] | N-22, outer circle, connaught place, delhi, delhi, 110001 |
| [Samsung smart plaza] j m d enterprises | 9810100211, 011-43583246 | [email protected] | 3575-76/2,Netaji subhash marg darya ganj,new delhi, delhi-110002, new delhi, delhi |
| [Samsung smart cafe] phonestore | 011-23270203/ 011-23267067/ 9810050365 | [email protected] | 4935/3, Hotel flora building, dayanand road, darya ganj, delhi, delhi, 110002 |
| [Samsung smart cafe] rishabh communication | 011-25801946/ 9958519781 | [email protected] | 6 65 Wea, gurudwara road, karol bagh near jassa ram hospital, delhi, delhi, 110005 |
| [Samsung smart cafe] winspir communications | 011-45656115/ 9953032172 | [email protected] | 6/84, Main shankar road, old rajender nagar, delhi, delhi, 110060 |
| [Samsung smart cafe] yours communications | 9899488588/ 9899498995/ 9213752366 | [email protected] | 6/146, Geeta colony, delhi, delhi, 110031 |
| [Samsung smart cafe] agmatel india pvt. Limited | 9818921227/ 9911972195 | [email protected] | B33, laxmi nagar, opposite metro pillar 44, vikas marg, delhi, delhi, 110092 |
| [Samsung smart plaza] prince digital world | 9891748274 | [email protected] | E-55, main vikas marg, laxmi nagar, delhi – 110092, new delhi, delhi |
| [Samsung smart plaza] mohanji electronics | 9810300138/ 011-22424738 | [email protected] | F-49a, main road, near f-block bus stand, jagat puri, new delhi- 110051, new delhi, delhi |
| [Samsung smart cafe] R.V enterprises | 9818404241/ 8800599861 | [email protected] | Cottage no 18, opp d block, west patel nagar, delhi, delhi, 110008 |
| [Samsung smart cafe] amazon shopee | 7503851000/ 9810619843 | [email protected] | 73, Khanna market, lodhi road, delhi, delhi, 110003 |
| [Samsung smart cafe] south port retail | 8287267864/ 011-47566677/ 9871646532 | [email protected] | 23, Veer savarkar block, shakarpur, vikas marg, delhi, delhi, 110092 |
| [Samsung smart cafe] R.V enterprises | [email protected] | Cottage No. 18, West Patel Nagar, Delhi, Delhi, 110008 | |
| [Samsung smart cafe] agmatel india pvt ltd | 9871426711/ 9873546414 | [email protected] | G-119, v3s mall laxmi nagar, vikas marg, delhi, delhi, 110092 |
| Samsung smart plaza – electronics vilaa | 9716285621 | [email protected] | B5a, main road, kanti nagar, delhi- 110031, delhi, delhi, 110031 |
| [Samsung smart plaza] sahil electronics | 011-26111349/ 011-24102699 | [email protected] | Shop no – 69, sarojni nagar – main market, new delhi, delhi, 110023 |
| [Samsung smart cafe] satguru teleworld | 9811411140/ 9811411140/ 8860578110 | [email protected] | 1/6960B, east rohtash nagar, shahdara, delhi, delhi, 110032 |
| [Samsung smart plaza] walia electronics | 8860213733 | [email protected] | Bishan singh market, rohtash nagar, opposite canara bank, babarpur road, mohan park, rohtash nagar, shahdara, new delhi, delhi 110032, new delhi, delhi |
| [Samsung smart plaza] mtk electronics | 9873237349/ 9810060428 | [email protected] | C-495, opposite rajiv raj bajaj, chajjupur colony,main 100 foot road, shahdara,delhi,delhi-110032, new delhi, delhi |
| [Samsung smart cafe] star mobitel ltd | 011-46848484/ 9650848484/ 9266888155 | [email protected] | Ug-231 dlf, dlf promenade mall, vasant kunj, delhi, delhi, 110070 |
| [Samsung smart cafe] star mobitel ltd | 9650828282/ 011-46828282/ 9999263323 | [email protected] | E 32 – south ex part 2, delhi, delhi, 110049 |
| [Samsung smart cafe] buddy retail pvt.Ltd | 9015160088/ 9650852685 | [email protected] | K-17, ground floor, lajpat nagar 2, new delhi -110024, new delhi, delhi, 110024 |
| [Samsung smart cafe] techniza | 9910655963/ 011-40199563 | [email protected] | 630,Mukherjee nagar near batra cinema, delhi, delhi, 110009 |
| [Samsung smart cafe] impressions | 011-22391520/ 9999818781/ 9999539533 | [email protected] | 520 A-1, street no. 2, Main 60 feet road, vishwas nagar, shahadara, delhi, delhi, 110032 |
| [Samsung smart cafe] benz india pvt ltd | 9818333334 | [email protected] | C 126, naraina industrial area phase-1, delhi, delhi, 110028 |
| [Samsung smart plaza] aarco one | 9999219900, 011-41027500 | [email protected] | I-3 lajpat nagar ii. New delhi 110 024, new delhi, delhi |
| [Samsung Smart Plaza] Bhai Distribution | 9711961108 | [email protected] | A-112, Ground Floor, Group Industrial Area, Wazirpur, New Delhi, Delhi, 110052 |
| [Samsung Smart Cafe] Prakash Trading Company | 011-41044696/ 9810163611/ 8587873201 | [email protected] | 13/3/4, Yusuf Sarai Market, Delhi, Delhi, 110016 |
| [Samsung Smart Cafe] Mobile Nation | 9650929398/ 9654881187 | [email protected] | C3/338, Yamuna Vihar, New Delhi, Delhi, Delhi, 110053 |
| [Samsung Smart Plaza] Mg Ezone-Yusuf Sarai | 9810004005 | [email protected] | 4, Dav School Bldg. Yusuf Sarai. Near Green Park Metro Station. New Delhi 110 016., New Delhi, Delhi |
| [Samsung Smart Plaza] R.P.G.Electrade Pvt. Ltd.-R.K. Puram | 9871389744 | [email protected] | D-50 Mohan Singh Market. Sec-6 Rk Puram. New Delhi 110 022, New Delhi, Delhi |
| [Samsung Smart Plaza] J. Parsad Amp Co. Pvt. Ltd., Bali Nagar | 011-45017101 | [email protected] | Bakshi House,Bali Nagar, New Delhi, Delhi, Delhi, 110085 |
| [Samsung Smart Plaza] Kbm Electronics-New Friends Colony | 011-46012996 | [email protected] | New Friends Colony Delhi, 2/2 Sarai Julana Opp Surya Hotel-25, New Delhi, Delhi, 110044 |
| [Samsung Smart Cafe] Guru Kripa Enterprises | 011-42240023/ 8130314444 | [email protected] | Shop No 2,3,4, Bn Block, Shalimar Bagh, Delhi, Delhi, 110088 |
| [Samsung Smart Plaza] Neelkanth Marketting | 9811555678 | [email protected] | A-12 Majlis Park, Adarsh Nager,Delhi, Delhi, Delhi |
| [Samsung Smart Cafe] Buddy Retail Pvt. Ltd | 011-49054089/ 9999655003/ 9953754427 | [email protected] | M-10, M Block,Greater Kailash Part 1, Delhi, Delhi, 110048 |
| [Samsung Smart Cafe] Buddy Retail Pvt.Ltd. -Rajouri Garden | 011-45594381 | [email protected] | A2/40, Rajouri Garden, Main Market, Delhi 110027, Delhi, Delhi, 110027 |
Return and Cancellations
- If customer order is eligible for cancellation, a ‘cancel order’ button will be available till the order is Delivered.
Click button to initiate cancellation of your order. - Post successful cancellation/return of order a refund will be processed within 7-10 business days into original
instrument of payment used while ordering. - Contact us or call our 24 hour phone support 1800 40 SAMSUNG for further assistance.
- For more information please read.
Grievance Redressal
Level 1 :
Customer can contact customer service team via below modes & expect a response within 48 hours.
- Enter details on https://www.samsung.com/in/online-help attaching necessary documents, if any OR else
- WhatsApp us (9311052162) or Chat with us
A unique ticket number will be shared on real time basis as a confirmation. Customer may please refer the same
for all future communication with support team. If compliant/concern/query is not addressed satisfactorily from
Level 1, customer can reach out to Grievance Officer.
Level 2 :
If customer query remains unresolved, than customer can escalate the matter to Grievance Officer.
Customer can contact Grievance Officer,
- Email- [email protected] with the details of interaction under Level 1 Customer Support.
- It’s respond within 3 business days from the date of receipt of email.
Samsung History
In 1938, during Japanese-ruled Korea, Lee Byung-chul (1910–1987) of a large landowning family in the Uiryeong county moved to nearby Daegu city and founded Mitsuboshi Trading Company (株式会社三星商会 (Kabushiki gaisha Mitsuboshi Shōkai)), or Samsung Sanghoe (주식회사 삼성상회). Samsung started out as a small trading company with forty employees located in Su-dong (now Ingyo-dong).[16] It dealt in dried-fish, locally-grown groceries and noodles. The company prospered and Lee moved its head office to Seoul in 1947. When the Korean War broke out, he was forced to leave Seoul. He started a sugar refinery in Busan named Cheil Jedang. In 1954, Lee founded Cheil Mojik and built the plant in Chimsan-dong, Daegu. It was the largest woollen mill ever in the country.[citation needed]
Samsung diversified into many different areas. Lee sought to establish Samsung as a leader in a wide range of industries. Samsung moved into lines of business such as insurance, securities, and retail.
In 1947, Cho Hong-jai, the Hyosung group’s founder, jointly invested in a new company called Samsung Mulsan Gongsa, or the Samsung Trading Corporation, with the Samsung’s founder Lee Byung-chul. The trading firm grew to become the present-day Samsung C&T Corporation. After a few years, Cho and Lee separated due to differences in management style. Cho wanted a 30 equity share. Samsung Group was separated into Samsung Group and Hyosung Group, Hankook Tire and other businesses.
In the late 1960s, Samsung Group entered the electronics industry. It formed several electronics-related divisions, such as Samsung Electronics Devices, Samsung Electro-Mechanics, Samsung Corning and Samsung Semiconductor & Telecommunications, and opened the facility in Suwon. Its first product was a black-and-white television set.
1970–1990
The SPC-1000, introduced in 1982, was Samsung’s first personal computer (sold in the Korean market only) and used an audio cassette tape to load and save data – the floppy drive was optional.
In 1980, Samsung acquired the Gumi-based Hanguk Jeonja Tongsin and entered telecommunications hardware. Its early products were switchboards. The facility was developed into the telephone and fax manufacturing systems and became the center of Samsung’s mobile phone manufacturing. They have produced over 800 million mobile phones to date. The company grouped them together under Samsung Electronics in the 1980s.
After Lee, the founder’s death in 1987, Samsung Group was separated into five business groups – Samsung Group, Shinsegae Group, CJ Group, Hansol Group and the JoongAng Group. Shinsegae (discount store, department store) was originally part of Samsung Group, separated in the 1990s from the Samsung Group along with CJ Group (Food/Chemicals/Entertainment/logistics), Hansol Group (Paper/Telecom), and the JoongAng Group (Media). Today these separated groups are independent and they are not part of or connected to the Samsung Group. One Hansol Group representative said, “Only people ignorant of the laws governing the business world could believe something so absurd”, adding, “When Hansol separated from the Samsung Group in 1991, it severed all payment guarantees and share-holding ties with Samsung affiliates.” One Hansol Group source asserted, “Hansol, Shinsegae, and CJ have been under independent management since their respective separations from the Samsung Group”. One Shinsegae department store executive director said, “Shinsegae has no payment guarantees associated with the Samsung Group”.
In the 1980s, Samsung Electronics began to invest heavily in research and development, investments that were pivotal in pushing the company to the forefront of the global electronics industry. In 1982, it built a television assembly plant in Portugal; in 1984, a plant in New York; in 1985, a plant in Tokyo; in 1987, a facility in England; and another facility in Austin, Texas, in 1996. As of 2012, Samsung has invested more than US$13,000,000,000 in the Austin facility, which operates under the name Samsung Austin Semiconductor. This makes the Austin location the largest foreign investment in Texas and one of the largest single foreign investments in the United States.
In 1987, United States International Trade Commission found that the Samsung Group of South Korea unlawfully sold computer chips in the United States without licenses from the chip inventor, Texas Instruments Inc.
1990–2000
Since 1990, Samsung has increasingly globalised its activities and electronics; in particular, its mobile phones and semiconductors have become its most important source of income. It was in this period that Samsung started to rise as an international corporation in the 1990s. Samsung’s construction branch was awarded contracts to build one of the two Petronas Towers in Malaysia, Taipei 101 in Taiwan and the Burj Khalifa in United Arab Emirates.[27] In 1993, Lee Kun-hee sold off ten of Samsung Group’s subsidiaries, downsized the company, and merged other operations to concentrate on three industries: electronics, engineering and chemicals. In 1996, the Samsung Group reacquired the Sungkyunkwan University foundation.
Samsung became the world’s largest producer of memory chips in 1992 and is the world’s second-largest chipmaker after Intel (see Worldwide Top 20 Semiconductor Market Share Ranking Year by Year). In 1995, it created its first liquid-crystal display screen. Ten years later, Samsung grew to be the world’s largest manufacturer of liquid-crystal display panels. Sony, which had not invested in large-size TFT-LCDs, contacted Samsung to cooperate, and, in 2006, S-LCD was established as a joint venture between Samsung and Sony in order to provide a stable supply of LCD panels for both manufacturers. S-LCD was owned by Samsung (50% plus one share) and Sony (50% minus one share) and operates its factories and facilities in Tanjung, South Korea. As of 26 December 2011, it was announced that Samsung had acquired the stake of Sony in this joint venture.
Compared to other major Korean companies, Samsung survived the 1997 Asian financial crisis relatively unharmed. However, Samsung Motor was sold to Renault at a significant loss. As of 2010, Renault Samsung is 80.1 per cent owned by Renault and 19.9 per cent owned by Samsung. Additionally, Samsung manufactured a range of aircraft from the 1980s to the 1990s. The company was founded in 1999 as Korea Aerospace Industries (KAI), the result of a merger between then three domestic major aerospace divisions of Samsung Aerospace, Daewoo Heavy Industries and Hyundai Space and Aircraft Company. However, Samsung still manufactures aircraft engines and gas turbines.
2000–present
The prominent Samsung sign in Times Square, New York City
In 2000, Samsung[who?] opened a development center in Warsaw, Poland. Its work began with set-top-box technology before moving into digital TV and smartphones. The smartphone platform was developed with partners, officially launched with the original Samsung Solstice line of devices and other derivatives in 2008, which was later developed into Samsung Galaxy line of devices including Notes, Edge and other products.
The Samsung Group’s chairman, Lee Kun-hee (left), with South Korean President Park Geun-hye, 2013
In 2007, former Samsung chief lawyer Kim Yong Chul claimed that he was involved in bribing and fabricating evidence on behalf of the group’s chairman, Lee Kun-hee, and the company. Kim said that Samsung lawyers trained executives to serve as scapegoats in a “fabricated scenario” to protect Lee, even though those executives were not involved. Kim also told the media that he was “sidelined” by Samsung after he refused to pay a $3.3 million bribe to the U.S. Federal District Court judge presiding over a case where two of their executives were found guilty on charges related to memory chip price-fixing. Kim revealed that the company had raised a large number of secret funds through bank accounts illegally opened under the names of up to 1,000 Samsung executives – under his own name, four accounts were opened to manage 5 billion won.
In 2010, Samsung[who?] announced a ten-year growth strategy centered around five businesses. One of these businesses was to be focused on biopharmaceuticals, to which has committed ₩2,100,000,000,000.
In first quarter of 2012, Samsung Electronics became the world’s largest mobile phone maker by unit sales, overtaking Nokia, which had been the market leader since 1998.
On 24 August 2012, nine American jurors ruled that Samsung Electronics had to pay Apple $1.05 billion in damages for violating six of its patents on smartphone technology. The award was still less than the $2.5 billion requested by Apple. The decision also ruled that Apple did not violate five Samsung patents cited in the case. Samsung decried the decision saying that the move could harm innovation in the sector. It also followed a South Korean ruling stating that both companies were guilty of infringing on each other’s intellectual property. In first trading after the ruling, Samsung shares on the KOSPI fell 7.7%, the largest fall since 24 October 2008, to 1,177,000 Korean won. Apple then sought to ban the sales of eight Samsung phones (Galaxy S 4G, Galaxy S2 AT&T, Galaxy S2 Skyrocket, Galaxy S2 T-Mobile, Galaxy S2 Epic 4G, Galaxy S Showcase, Droid Charge and Galaxy Prevail) in the United States which was denied by the court.
As of 2013, the Fair Trade Commission of Taiwan is investigating Samsung and its local Taiwanese advertising agency for false advertising. The case was commenced after the commission received complaints stating that the agency hired students to attack competitors of Samsung Electronics in online forums. Samsung Taiwan made an announcement on its Facebook page in which it stated that it had not interfered with any evaluation report and had stopped online marketing campaigns that constituted posting or responding to content in online forums.
In 2015, Samsung has been granted more U.S. patents than any other company – including IBM, Google, Sony, Microsoft and Apple. The company received 7,679 utility patents through 11 December.
The Galaxy Note 7 smartphone went on sale on 19 August 2016. However, in early September 2016, Samsung suspended sales of the phone and announced an informal recall. This occurred after some units of the phones had batteries with a defect that caused them to produce excessive heat, leading to fires and explosions. Samsung replaced the recalled units of the phones with a new version; however, it was later discovered that the new version of the Galaxy Note 7 also had the battery defect. Samsung recalled all Galaxy Note 7 smartphones worldwide on 10 October 2016, and permanently ended production of the phone the following day.
In 2018, Samsung[who?] launched the world’s largest mobile manufacturing facility in Noida, India, with guest of honour including Indian Prime Minister Narendra Modi.
In 2023, Samsung announced its decision to reduce the production of memory chips. This action is on account of the company’s projected 96% decline in quarterly operating profit—from 2022’s 14 trillion won to 2023’s 600 billion won. The said drop can be attributed to the weak demand after COVID and a slowing global economy. Despite this decision, the company’s shares increased by more than 4%.
We Are HERE to HELP You!
This website is solely dedicated to serving as an information resource and we do not endorse or engage in collaborations with any external entities. We understand the importance of accurate and up-to-date information, and we are committed to ensuring that you have access to the most reliable data available.
If you ever come across errors or encounter information that you believe is incorrect, please take a moment to let us know by leaving a comment below the relevant content. We will thoroughly review your comments and, if necessary, verify the information and update it promptly. By participating in this process, you play a crucial role in helping us maintain the accuracy and relevance of our content.
Your feedback and contributions are highly appreciated, as they enable us to stay updated and continue providing you with the best possible information. Together, we can create a more informed and knowledgeable community. Thank you for choosing us as your go-to source for official information.