SBI Customer Care Number

Photo of author

By Customer Care Numbers

Official Customer Care & Support Information

Office Addressस्टेट बैंक भवन, Vidhan Bhavan Marg, Nariman Point, Mumbai, Maharashtra 400021
Registered Addressस्टेट बैंक भवन, Vidhan Bhavan Marg, Nariman Point, Mumbai, Maharashtra 400021
Contact Number1800 11 2211
Customer Care Number1800 1234
Other Service Through Dedicated Tall-Free Number18002100
International Tall-Free Number1800112211
Email ID General Manager[email protected]
Email ID Customer Care[email protected] 
Contactcentre Mail Id[email protected]
To Block Your Card [email protected]
PMJDY Grievance Redressal[email protected] 
Working HoursMonday to Friday: 10:00 AM to 4:30 PM
Websitehttps://sbi.co.in/
Download Apphttps://play.google.com/store/apps/details?id=com.sbi.lotusintouch&pcampaignid=web_share

IVRS Menu No. 1800 1234

Select your preferred language: Hindi, English, Punjabi, Bangla & for other language press 9

  • Press 0- To block your atm card, upi, internet banking
  • Press 1- To get account balance and statement
  • Press 2- For atm card and check book services
  • Press 3- For interest certifiacte, phone banking, internet banking and sbi yono
  • Press 4- For loans deposits, feedback and complaints
  • Press *- To repeat

SMS service for registered in whatsapp banking

SBI WhatsApp Banking services have been launched to address all your Banking querie-

  • Scan the QR using your mobile and avail the services, you will be prompted to send
    “Hi” from your WhatsApp Number to 9022690266 and follow the instructions given
    by the Chat-Bot

OR

  • Send an SMS in the following format “WAREG< >ACCOUNT NUMBER” to
    7208933148 from your registered mobile number and follow the steps.
    • If registration is successful then you will get a confirmation message on your
      Whatsapp linked to your registered mobile number

Borrower’s Helpline

Helpline for existing borrowers of Personal Banking, SME and Agriculture segments for enquiring about
their borrowal accounts.Table Search:

Name Of CircleHelpline Number
Ahmedabad1800-233-7688
Bangalore080-22749254
Bhopal0755-2552819
Bhubaneshwar0674-2392960
Chandigarh0172-4567248
Chennai18004254424
Guwahati9678085602
Hyderabad9959097956
Kolkata1800-345-3455
Lucknow0522-2611778
Mumbai022-26445039
New Delhi011-23368599
Patna0612-2219616
Thiruvananthapuram04712319909

Domestic SMS Services

Service NameKeywards
One Time Registration ProcessSend SMS, ‘REG Account Number’ to 7208933148
Balance EnquiryMissed Call or send an SMS ‘BAL’ to 9223766666
MOD Balance EnquirySend SMS “MODBAL” to “9223766666” to get available balance and MOD
balance as response through SMS
Mini StatementMissed Call or send an SMS ‘MSTMT’ to 9223766666
Cheque Book Request AcknowledgementSend message “CHQREQ” to 7208933145
E-Statement – last 6 monthSend an SMS ‘ESTMT <space> <Account Number> <space> <code> to 7208933145
Education Loan Interest CertificateSend SMS ELI <space> <Account Number> <space> <code> to 7208933145
Home Loan Interest CertificateSend SMS HLI <space> <Account Number> <space> <code> to 7208933145
Full list of ServicesSend SMS “HELP” to “917208933145” 
Language Change (Hindi/English)For Language Change (Hindi/English) send message Hindi for Hindi language & English
for English language to 7208933148
Green PinSend SMS from registered mobile number in the below format,
PIN CCCC AAAA to 567676
LoansSMS ‘HOME’ /‘CAR’/ ‘Personal’/ ‘Gold’ / ‘SME’ to 7208933145
7208933140 for Home Loan
7208933141 for Car Loan
7208933143 for Gold Loan
7208933142 for Personal Loan
7208933144 for SME
De-Registration ProcessSMS ‘DREG ’ to 7208933148

International SMS Services

Service NameKeywards
One Time Registration ProcessSend SMS, ‘REG Account Number’ to 8422833333
De-Registration ProcessSMS ‘DREG ’ to 8422833333
Balance EnquiryMissed Call or send an SMS ‘BAL’ to 9220055222
Mini StatementMissed Call or send an SMS ‘MSTMT’ to 9220055333
MOD Balance EnquirySend SMS “MODBAL” to “ 9220055222” 
Full List of ServicesSend SMS “HELP” to “8108511111
ATM Card ConfigurationATM Card Blocking – To block atm card, send an SMS from registered mobile
number as ‘BLOCKXXXX’ to 567676 (XXXX represents last 4 digit of the
card number).
Send an SMS ‘SWON/SWOFF ATM/POS/ECOM/INTL/DOM/NFC
xxxx(last 4 digits(5 digits in case of NFC) of Customer’s debit card no).
to 8422933333
SWON: Switch on
Swoff: Switch off

NRI (Customer Care Number)

CountryContact Number
Australia 1800-012-473
Bahrain 80-801-724
Belgium 80-076-562
Canada 1866-3284-209
France 800-740-849
Germany 800-183-0736
Hong Kong800-932-045
India 18004253800
1800 11 2211
+91-80-26599990 (chargeable)
Italy 800-789-407
Japan 006-633-812-439
Netherlands 800-022-3031
New Zealand800-449-909
Oman 800-757-92
Qatar 00800-100-157
Russia 810-800-293-010-12
Saudi Arabia800-814-4209
Singapore 800-101-2333
South Africa800-982-360
UAE800-091-190-05
UK 808-101-7633
USA 1866-328-4209

All Circle Nodal Officer

CircleNetworkNetwork Nodal OfficerTelephone NumberFax NumberContact DetailsAddress
Ahmedabad1General Manager NW-I079-25506577079-25506577[email protected]State Bank of India, Local Head Office, Lal Darwaja, Ahmedabad – 380001
Ahmedabad2General Manager NW-II079-2550067307925503172State Bank of India, Local Head Office, Lal Darwaja, Ahmedabad – 380001
Ahmedabad3General Manager NW-III079-25506705079-25507613079-25506050079-25509103State Bank of India, Local Head Office, Lal Darwaja, Ahmedabad – 380001
Amaravati1General Manager NW-I040-23387873[email protected]State Bank of India, Local Head Office (Andhra), Amaravati Circle, Hybank Towers, Gun Houndary, Hyderabad – 500001
Amaravati2General Manager NW-II040-23387235040-23314902State Bank of India, Local Head Office (Andhra), Amaravati Circle, Hybank Towers, Gun Houndary, Hyderabad – 500001
Amaravati3General Manager NW-III040-23387373040-23387350040-23387268State Bank of India, Local Head Office (Andhra), Amaravati Circle, Hybank Towers, Gun Houndary, Hyderabad – 500001
Bengaluru1General Manager NW-I080- 25943028[email protected]State Bank of India, Local Head Office, 65, St. Mark’s Road, Bangalore – 560001
Bengaluru2General Manager NW-II080- 25943038State Bank of India, Local Head Office, 65, St. Mark’s Road, Bangalore – 560001
Bengaluru3General Manager NW-III080- 25943584080-25943126State Bank of India, Local Head Office, 65, St. Mark’s Road, Bangalore – 560001
Bhopal1General Manager NW-I0755-25752610755-4288010[email protected]State Bank of India, Local Head Office, Hoshangabad Road, Bhopal – 462011
Bhopal2General Manager NW-II0755-25759870755-2764693State Bank of India, Local Head Office, Hoshangabad Road, Bhopal – 462011
Bhopal3General Manager NW-III0755-25759830755-27632900755-25752260755-2575229State Bank of India, Local Head Office, Hoshangabad Road, Bhopal – 462011
Bhubaneswar1General Manager NW-I0674 6772100[email protected]State Bank of India, Local Head Office, 111/1, Pandit Jawahar Lal Nehru Marg, Bhubaneswar – 751001
Bhubaneswar2General Manager NW-II0674 26005070674-26005540674-2600682State Bank of India, Local Head Office, 111/1, Pandit Jawahar Lal Nehru Marg, Bhubaneswar – 751001
Chandigarh1General Manager NW-I0172-4567602[email protected]State Bank of India, Local Head Office, Sector – 17 A, Chandigarh – 160017
Chandigarh2General Manager NW-II0172-45676520172-45671200172-4567075State Bank of India, Local Head Office, Sector – 17 A, Chandigarh – 160017
Chandigarh3General Manager NW-III0172-4567682State Bank of India, Local Head Office, Sector – 17 A, Chandigarh – 160017
Chennai1General Manager NW-I044-28308733[email protected]State Bank of India, Local Head Office, Circletop House, Aparna Complex, 16, College Lane, Chennai -600006
Chennai2General Manager NW-II044-28308807State Bank of India, Local Head Office, Circletop House, Aparna Complex, 16, College Lane, Chennai -600006
Chennai3General Manager NW-III044-28308956044-28308409044-28308488State Bank of India, Local Head Office, Circletop House, Aparna Complex, 16, College Lane, Chennai -600006
Delhi1General Manager NW-I011-23341852[email protected]State Bank of India, Local Head Office, 11, Parliament Street, New Delhi – 110001
Delhi2General Manager NW-II011-23407250 State Bank of India, Local Head Office, 11, Parliament Street, New Delhi – 110001
Delhi3General Manager NW-III011-23407680011-23407121011-23407227State Bank of India, Local Head Office, 11, Parliament Street, New Delhi – 110001
Guwahati1General Manager NW-I0361-2237556[email protected]State Bank of India, Loacal Head Office, Opp. Assam Sachivalay, G S Road, Dispur, Guwahati – 781006
Guwahati2General Manager NW-II0361-22375310361-22376630361-2237513State Bank of India, Loacal Head Office, Opp. Assam Sachivalay, G S Road, Dispur, Guwahati – 781006
Hyderabad1General Manager NW-I040-23466511040-24756988[email protected]State Bank of India Local Head Office, Bank Street, Koti, Hyderabad – 500 095
Hyderabad2General Manager NW-II040-23466521040-23466524040-23466513040-24751010State Bank of India Local Head Office, Bank Street, Koti, Hyderabad – 500 095
Jaipur1General Manager NW-I0141-2227353[email protected]State Bank of India, Local Head Office, Near Udyog Bhavan, Tilak Marg, C – Scheme, Jaipur – 302005
Jaipur2General Manager NW-II0141-2256305State Bank of India, Local Head Office, Near Udyog Bhavan, Tilak Marg, C – Scheme, Jaipur – 302005
Jaipur3General Manager NW-III0141-22563810141-2256326State Bank of India, Local Head Office, Near Udyog Bhavan, Tilak Marg, C – Scheme, Jaipur – 302005
Kolkata1General Manager – NW-1033-22438241[email protected]State Bank of India, Local Head Office, Samriddhi Bhavan, 1, Strand Road, Kolkata – 700001
Kolkata2General Manager – NW-2033-22435743033-22108322State Bank of India, Local Head Office, Samriddhi Bhavan, 1, Strand Road, Kolkata – 700001
Kolkata3General Manager – NW-3033-22436524033-224893339674710403State Bank of India, Local Head Office, Samriddhi Bhavan, 1, Strand Road, Kolkata – 700001
Lucknow1General Manager – NW-10522 – 2295142[email protected]State Bank of India, Local Head Office, Motimahal Marg, Hazratganj, Lucknow – 226001
Lucknow2General Manager – NW-20522 – 2200316State Bank of India, Local Head Office, Motimahal Marg, Hazratganj, Lucknow – 226001
Lucknow3General Manager – NW-30522 – 22951320522-22953910522-22953920522-2295395State Bank of India, Local Head Office, Motimahal Marg, Hazratganj, Lucknow – 226001
Lucknow4State Bank of India, Local Head Office, Motimahal Marg, Hazratganj, Lucknow – 226001
Maharashtra1General Manager NW-I022-26445501[email protected]SBI, “Synergy”, Plot No – C-6, G Block, Bandra Kurla Complex, Bandra ( E ), Mumbai – 400051.
Maharashtra2General Manager NW-II022-67514545SBI, “Synergy”, Plot No – C-6, G Block, Bandra Kurla Complex, Bandra ( E ), Mumbai – 400051.
Maharashtra3General Manager NW-III022-67514503022-26445626022-67514142022-67514137– SBI, “Synergy”, Plot No – C-6, G Block, Bandra Kurla Complex, Bandra ( E ), Mumbai – 400051.
MumbaiGeneral Manager NW-I022-67514403022-26444401[email protected]SBI, “Synergy”, Plot No – C-6, G Block, Bandra Kurla Complex, Bandra ( E ), Mumbai – 400051.
MumbaiGeneral Manager NW-II022- 67514407022-26445402022-26445863022-26445864SBI, “Synergy”, Plot No – C-6, G Block, Bandra Kurla Complex, Bandra ( E ), Mumbai – 400051.
Patna1General Manager NW-I0612-2219179[email protected]State Bank of India, Local Head Office, West of Gandhi Maidan, Patna – 800001
Patna2General Manager NW-II0612-2209005State Bank of India, Local Head Office, West of Gandhi Maidan, Patna – 800001
Patna3General Manager NW-III0612-22090080612-2219469State Bank of India, Local Head Office, West of Gandhi Maidan, Patna – 800001
Thiruvananthapuram1General Manager NW-I0471-2192604[email protected]State Bank of India, Local Head Office, Poojappura, Thiruvananthapuram – 695012
Thiruvananthapuram2General Manager NW-II0471-2192605State Bank of India, Local Head Office, Poojappura, Thiruvananthapuram – 695012
Thiruvananthapuram3General Manager NW-III0471-21926060471-2192666, 945701600State Bank of India, Local Head Office, Poojappura, Thiruvananthapuram – 695012
Toll Free Nos: 180011221118004253800. Toll number: 080 26599990
Designated e-mail addresses for lodging complaints: [email protected][email protected]
Designated number for SMS Unhappy Services: 8008202020.
SMS to be sent to 567676 for complaint status.

Principal Nodal Officer

Customer Service Department,
State Bank of India,
State Bank Bhavan, 16th Floor
Madam Cama Road,
Mumbai 400 021,
Contact No: 022-22741216
Email Id – [email protected].

Customer Care Numbers for SBI

Delhi9810198101
UP East9935199351
UP West9897098970
Punjab9815098150
Haryana9896098960
Himachal Pradesh9816098160
Assam9954099540
Bihar9934099340
Jammu and Kashmir9906099060
Karnataka9845098450
Kerala9895198951
Kolkata9831098310
Madhya Pradesh9893098930
Maharashtra9890098900
Andhra Pradesh9849098490
Mumbai9892098920
Orissa9937099370
TN / Chennai9894198941
Rajasthan9950099500
Gujarat9898098980
Shillong9862098620
West Bengal9933099330

Leave a Comment